At Cheerfully Yours, we’re dedicated to creating gifts that bring joy and meaning to every occasion. To make your shopping experience as smooth as possible, we’ve compiled answers to our most frequently asked questions—from gift customization to delivery options. Whether you’re a first-time shopper or a loyal customer, here’s everything you need to know about our services.

 Customization FAQs

1. Can I personalize my gift? 

Absolutely! We offer several customization options so that your gift reflects your unique touch. Whether it’s selecting specific flowers, creating a custom money bouquet, or curating a gift box with the recipient’s favorite items, we’re here to help make it special.

2. How do I request customization? 

During the order process, simply let us know your customization preferences. You can add notes to your order on our website, message us through social media, or contact us by phone. Our team will work with you to ensure your vision comes to life.

3. Are there any additional fees for customization? 

In some cases, specific customization requests may include a small fee, depending on the items and design complexity. We’re upfront about any costs, and our team will inform you before completing your order.

4. Can I add a personal message to my gift? 

Yes! We’re happy to include a personal note with any gift. Just provide your message when ordering, and we’ll make sure it’s beautifully written and included in your package.

Ordering and Payment FAQs

5. How do I place an order? 

You can order directly through our website, message us on social media, or give us a call. Let us know the occasion, your preferences, and any customization requests, and we’ll take care of the rest.

6. What payment methods do you accept? 

We accept all major credit and debit cards, as well as Zelle, CashApp, and bank transfers. Our goal is to make payment as convenient as possible for you.

7. Can I make changes to my order after placing it? 

We understand that plans change. Contact us as soon as possible if you need to make adjustments. While we can’t guarantee changes to last-minute orders, we’ll always do our best to accommodate your needs.

 Delivery and Shipping FAQs

8. Do you offer delivery, and how far do you deliver? 

Yes, we offer delivery to most areas within the U.S., and we provide same-day delivery for local orders when placed before 12 PM (subject to availability). Shipping costs and availability may vary depending on your location.

9. How long does it take to receive my order? 

Our standard processing time is 2-5 business days. For custom gifts, processing times may vary, so we recommend ordering 3-5 days in advance. If you need a last-minute gift, we have ready-to-go items that are available for same-day pickup or delivery.

10. How can I track my order? 

Once your order ships, we’ll send you a tracking number via email. You can use this number to monitor the progress of your shipment.

11. What if my order arrives damaged or with missing items? 

If you receive a damaged item or your order is incomplete, please reach out to us within 48 hours of receiving it. We’ll work with you to resolve the issue quickly.

 Additional FAQs

12. What occasions do you cater to? 

We offer gifts for all occasions, including birthdays, anniversaries, graduations, weddings, corporate events, and “just because” moments. If you have a specific event in mind, we’re happy to help you choose or customize the perfect gift.

13. Do you accept returns or exchanges? 

Due to the nature of our products, we don’t accept returns or exchanges on perishable items such as flowers and food. However, if there are any issues with your order, please contact us, and we’ll do our best to make things right.

14. How do I contact Cheerfully Yours for further questions? 

You can reach us by phone, email, or on our social media platforms. Our team is always ready to answer your questions and help you create the perfect gift.

 Let Us Help You Celebrate Every Moment

We’re here to make your shopping experience easy, enjoyable, and tailored to your needs. Got more questions? Feel free to reach out, and we’ll be happy to assist. Discover our other articles like Last-Minute Gift? No Problem! Same-Day Options from Cheerfully Yours for more gifting solutions to suit every occasion.