Order Processing Time

All orders are processed within 2-5 business days. You will receive a notification once your order has been confirmed and is ready for shipment. For custom orders, processing times may vary; please contact us for specific timelines.

Shipping Methods

We offer several shipping options to meet your needs, including:
Standard Shipping: Delivered within 3-5 business days.
Express Shipping: Delivered within 1-2 business days (available for select items).
Same-Day Delivery: Available for local orders placed before 12 PM (subject to availability).

Shipping Rates

Shipping rates are calculated at checkout based on the delivery location and selected shipping method. Free shipping may be available for orders over a certain amount or location; please check our promotions for current offers.

Delivery Areas

We deliver within the US and may offer express delivery to some areas in Indianapolis. For deliveries questions, please contact us for assistance.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly.

Returns and Exchanges

Due to the nature of our products, we do not accept returns or exchanges on perishable items, such as flowers and food items. However, if you have any issues with your order, please reach out to us, and we will do our best to assist you.

Contact Us

If you have any questions or concerns about shipping, please feel free to reach out to our customer service team at contact@cheerfullyyours.com or call us directly at 317-732-8550. We’re here to help!